Q: What metal is used to make the product, and will it rust?
A: Our product is made of high-quality stainless steel, which ensures it will not rust, providing a durable and long-lasting finish.
Q: Will the color fade, and is the product anti-tarnish?
A: No, the color will not fade, and yes, our product is anti-tarnish, ensuring it retains its vibrant appearance and durability over time.
Q: What is our return and replacement policy?
A: We offer a 14-day return and replacement policy. If you're not satisfied with your purchase, you can initiate the return or replacement process within 14 days. To do so, please connect with us via WhatsApp or email, and we'll be happy to assist you.
Q: Is this product water-resistant?
A: Yes, it is.
Q: What is our delivery timeline?
A: Our standard delivery timeline is 3-5 working days from the date of order shipped.
Q: Is this product adjustable, and how do I select the size?
A: Yes, this product is adjustable, allowing you to adjust the size according to your wrist. We also offer separate sizes for male and female, so please select the one that suits you best.
Q: What is the warranty period, and will the color fade after the warranty expires?
A: We provide a 12-month warranty for our products. As for the color fading, it depends on the usage and handling of the product. However, we assure you that the color will not fade easily, and with proper care, it will remain vibrant for a long time.
Q: How do I care for my bracelet?
A: To keep your bracelet looking its best, please follow these care guidelines:
- Avoid wearing it in hard water or while swimming in chlorinated pools.
- Keep it away from lotions, perfumes, and other chemicals.
- Store it separately to prevent tangling or scratching.
By following these tips, you'll be able to enjoy your beautiful bracelet for years to come!
Q: What if I have more questions or concerns?
A: We're here to help! For any further queries or concerns, please mail us at support@foundationgift.com. We'll be happy to assist you.
