Q: What metal is used to make the product, and will it rust?
A: Our product is made of high-quality stainless steel, which ensures it will not rust, providing a durable and long-lasting finish.
Q: Will the color fade, and is the product anti-tarnish?
A: No, the color will not fade, and yes, our product is anti-tarnish, ensuring it retains its vibrant appearance and durability over time.
Q: Is the Necklace gold plated?
A: Yes, our product is 22k gold plated, giving it a premium finish.
Q: What is the length and width of the necklace?
A: The necklace is 18 inches in length and 1 mm in width — perfect for a sleek and elegant look.
Q: What is our delivery timeline?
A: Our standard delivery timeline is 3-5 working days from the date of order shipped.
Q: How should I care for my necklace to make it last longer?
A: To maintain the shine and prevent fading, please follow these care instructions:
* Avoid contact with water, perfumes, lotions, and sweat
* Do not wear while bathing, swimming, or working out
* Store in a dry, airtight pouch/box when not in use
* Wipe gently with a soft cloth after use
Q: What is the warranty period, and will the color fade after the warranty expires?
A: We provide a 12-month warranty for our products. As for the color fading, it depends on the usage and handling of the product. However, we assure you that the color will not fade easily, and with proper care, it will remain vibrant for a long time.
Q: Is this product water-resistant?
A: Yes, it is.
Q: What if I have more questions or concerns?
A: We're here to help! For any further queries or concerns, please mail us at support@foundationgift.com. We'll be happy to assist you.
