Regal Chain Personalised Bracelet

Q: What metal is used to make the product, and will it rust?
A: Our product is made of high-quality stainless steel, which ensures it will not rust, providing a durable and long-lasting finish.

Q: Will the colour fade, and is the product anti-tarnish?
A: No, the colour will not fade, and yes, our product is anti-tarnish, ensuring it retains its vibrant appearance and durability over time.

Q: Is the Gold bracelet gold-plated?
A: Yes, our product is 22k gold plated, giving it a premium finish.

Q: Is the name printed or carved?
A: We engrave the name using a laser machine, which creates a permanent and durable mark that will last forever.

Q: What is our delivery timeline?
A: Our standard delivery timeline is 3-5 working days from the date of order shipped.

Q: What is our return and replacement policy?
A: We offer a 14-day return and replacement policy. If you're not satisfied with your purchase, you can initiate the return or replacement process within 14 days. To do so, please connect with us via WhatsApp or email, and we'll be happy to assist you.

Q: What is the warranty period, and will the color fade after the warranty expires?
A: We provide a 12-month warranty for our products. As for the color fading, it depends on the usage and handling of the product.
However, we assure you that the color will not fade easily, and with proper care, it will remain vibrant for a long time.

Q: How do I care for my bracelet?
A: To keep your bracelet looking its best, please follow these care guidelines:

-Avoid wearing it in hard water or while swimming in chlorinated pools.
- Keep it away from lotions, perfumes, and other chemicals.
- Store it separately to prevent tangling or scratching.

By following these tips, you'll be able to enjoy your beautiful bracelet for years to come!

Q: What if I have more questions or concerns?
A: We're here to help! For any further queries or concerns, please mail us at support@foundationgift.com. We'll be happy to assist you.