Q: Are the gemstones paired with the initials?
A: Yes, both come together - the gemstones are paired with the initials to create a beautiful and personalised piece.

Q: What metal is used to make the product, and will it rust?
A: Our product is made of high-quality stainless steel, which ensures it will not rust, providing a durable and long-lasting finish.

Q: Will the colour fade, and is the product anti-tarnish?
A: No, the colour will not fade, and yes, our product is anti-tarnish, ensuring it retains its vibrant appearance and durability over time.

Q: Is this product water-resistant?
A: Yes, it is.

Q: Is the Gold necklace gold plated?
A: Yes, our product is 22k gold plated, giving it a premium finish.

Q: What is our delivery timeline?
A: Our standard delivery timeline is 3-5 working days from the date of order dispatch.

Q: What is the warranty period, and will the color fade after the warranty expires?
A: We provide a 12-month warranty for our products. As for the colour fading, it depends on the usage and handling of the product.
However, we assure you that the colour will not fade easily, and with proper care, it will remain vibrant for a long time.

Q: How do I care for my necklace?
A: To keep your necklace looking its best, please follow these care guidelines:

- Avoid wearing it in hard water, while swimming, or during intense physical activities.
- Keep it away from lotions, perfumes, and other chemicals.
- Store it separately to prevent tangling or scratching.
- Clean it gently with a soft cloth and mild soap solution.

Q: What if I have more questions or concerns?
A: We're here to help! For any further queries or concerns, please mail us at support@foundationgift.com. We'll be happy to assist you.